Your Clients section just got a fresh new look

Updated May 18, 2026

Whether you run a hair salon, a yoga studio, or a day spa, the people who book with you are the heart of the business. The Clients tab in your Reservio Business web app now loads faster, looks cleaner, and shaves clicks off every action between appointments.

📈 According to research published in Harvard Business Review, increasing customer retention by just 5% can lift profits by 25% to 95%. The easier it is to pull up a client’s history, the easier it is to keep them coming back.

Find any client in seconds, not minutes

When a regular calls or walks in, the last thing you want is to scroll and squint to find their name. The new row layout makes scanning faster, so you spot the right person on the first try and get back to them right away.

🆕 Add a walk-in fast with the New client button now in the top-left

☑️ Pick clients to act on without scrolling and squinting

🗑️ Clean up old records in a few clicks, not one at a time

🖼️ Spot regulars by their profile photo when they have a Reservio account

Whether you are sweeping out old records before tax season or onboarding a new round of regulars, the list keeps you moving.

💡 Working from the calendar? Click a client’s name in the popover or agenda view to jump straight into their new profile, no detour through the list.

The full picture of every client, without the digging

When a client sits down or steps out of the changing room, you don’t want to be ten clicks deep in tabs. Open their profile, and everything you need is right there: every visit they have booked, every pass they have used, and every note you have jotted down for next time.

📋 Every booking, pass, and note in one timeline

📊 Spend, visits, and no-shows at a glance

⚡ Checkout, schedule, or note in one click, no detours

📌 Booking notes from individual reservations also surface in the profile, so nothing important gets buried

For a stylist between blowouts or a personal trainer between sessions, this is where the whole picture lives.

Update a client without losing your spot

A client texts you a new phone number. You spelled their name wrong on day one and want to fix it. Or you remember they prefer morning slots and want to write it down before they come back. Editing a profile no longer means jumping between screens, so you stay where you were and get back to your day.

✏️ Fix a typo or swap a number in one place

📝 Pin notes on preferences or allergies for next time

💾 Save once, ready for every future visit

The change is in, and you are back to taking care of the client.

Your favourite tools, still right where you need them

Underneath the new look, the things you already rely on are exactly where you left them, ready when you need to roll up your sleeves.

📥 Move your client base with a CSV import

🚫 Block a client without an awkward conversation

🔄 Change a client’s email in seconds, no support ticket

For step-by-step guides, the Client Management collection in our Help Center has everything you might need.

Next time you sign in to your Reservio Business web app, jump into the Clients tab and take a look around. Every minute you save in the new layout is a minute you can give back to the person in front of you.